Privacy Policy

Last Updated: 17-02-2026
Website: shannonagedcareanddisability.com.au
Business Name: Shannon Aged Care & Disability Services
Contact: support@sacd.com.au | 0438 670 310

1. Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following types of information:

Personal Information
  • Name

  • Phone number

  • Email address

  • Residential address

  • NDIS Number (if applicable)

  • Health or care-related information (only as required to provide services)

Automatically Collected Information
  • IP address

  • Browser type

  • Pages visited

  • General website usage data

3. How We Use Your Information

We may use your information to:

  • Provide aged care and disability support services

  • Respond to enquiries

  • Manage bookings and communication

  • Improve our website and user experience

  • Meet legal and compliance requirements

4. Sharing Your Information

We do not sell or rent your information.
We may share your information only with:

  • Service providers directly involved in your care

  • NDIS or healthcare authorities (where required)

  • Legal or regulatory bodies (if legally obligated)

5. Data Security

We take reasonable steps to safeguard your information through:

  • Secure digital storage

  • Restricted access

  • Encryption where appropriate

However, no data transmission online can be guaranteed to be fully secure.

6. Your Rights

You may request to:

  • Access your personal information

  • Update or correct your information

  • Withdraw consent

  • Request deletion of your data (when legally possible)

7. Contact Us

For privacy enquiries, contact:
Email: support@sacd.com.au
Phone: 0438 670 310